Terms & Conditions
Penn Power Consulting Ltd 2026

 

1. About us

Penn Power Consulting Ltd (“we”, “us”, “our”) provides consultancy services including, but not limited to, marketing, communications, public relations, insurer relations, brand development, websites, advertising, and commercial business advice.

We are registered in England and Wales.

Company number: 16458707
Registered office: 19 Warren Park Way, Enderby, Leicester, LE19 4SA.
 

2. Acceptance of these terms

By engaging our services, accessing our website or entering into a written or verbal agreement with us, you confirm that you have read, understood and agree to be bound by these Terms & Conditions. If you do not agree, you should not use our services.
 

3. Scope of services

3.1 Services will be provided as agreed in writing (including email) between Penn Power Consulting Ltd and the client.

3.2 Any timelines, deliverables or outcomes provided are indicative only unless expressly agreed in writing.

3.3 We provide advisory and consultancy services only. We do not provide legal, financial, medical or regulatory advice unless explicitly stated and formally contracted.
 

4. No guarantee of outcomes

4.1 While we use reasonable skill and care in delivering services, no guarantee is given regarding commercial performance, revenue generation, insurer outcomes, media coverage, regulatory decisions or business success.

4.2 All decisions taken by the client based on our advice remain the responsibility of the client.
 

5. Client responsibilities

5.1 The client agrees to:

• Provide accurate, complete and timely information

• Respond reasonably to requests for approvals, materials or decisions

• Ensure internal stakeholders are aligned to agreed instructions

5.2 We are not responsible for delays or failures caused by incomplete, inaccurate or late information supplied by the client.
 

6. Fees & payment

6.1 Fees will be agreed in advance and confirmed in writing.

6.2 Unless otherwise stated:

• Invoices are payable within 14 days

• Fees are exclusive of VAT (where applicable)

6.3 We reserve the right to suspend services for late or non-payment.

6.4 All fees paid are non-refundable unless otherwise agreed in writing.
 

7. Intellectual Property (IP)

7.1 All intellectual property created by Penn Power Consulting Ltd remains our property until full payment has been received.

7.2 Upon full payment, the client is granted a non-exclusive licence to use deliverables for their intended purpose.

7.3 We reserve the right to reference non-confidential work for portfolio, credential or marketing purposes unless expressly prohibited in writing.
 

8. Confidentiality

8.1 Both parties agree to keep confidential any non-public, commercially sensitive or proprietary information shared during the engagement.

8.2 Confidentiality obligations survive termination of the engagement.

8.3 This clause does not apply to information that:

• Is already in the public domain

• Is required to be disclosed by law or regulator.
   

9. Data protection

9.1 Both parties agree to comply with applicable UK data protection legislation, including the UK GDPR.

9.2 Where personal data is processed, this will be done solely for the purposes of delivering agreed services.

9.3 We do not accept responsibility for client data management practices outside our control.
 

10. Limitation of liability

10.1 To the fullest extent permitted by law, Penn Power Consulting Ltd shall not be liable for:

• Indirect or consequential loss

• Loss of profit, revenue, goodwill or opportunity

• Decisions taken by third parties (including insurers, regulators, or media)

10.2 Our total liability in connection with any engagement shall be limited to the total fees paid by the client for that engagement.

10.3 Nothing in these Terms limits liability for death or personal injury caused by negligence or for fraud.
 

11. Termination

11.1 Either party may terminate an engagement by giving written notice in accordance with agreed terms.

11.2 On termination:

• Fees for work completed remain payable

• Any outstanding invoices become immediately due.
   

12. Force Majeure

We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including but not limited to illness, regulatory action, system failures or acts of God.
 

13. Governing law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the English courts.
 

14. Changes to these Terms

We reserve the right to update these Terms & Conditions at any time. The most current version will always apply to new engagements.